Microsoft Training in Tunisia

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

This instructor-led, live training in Tunisia (online or onsite) is aimed at intermediate-level data professionals who wish to implement a lakehouse solution using Microsoft Fabric.

By the end of this training, participants will be able to:

• Understand the architecture and components of Microsoft Fabric.
• Configure and manage a Lakehouse using Microsoft Fabric.
• Ingest and transform data using Apache Spark.
• Utilize Delta Lake tables for versioning and managing data.
• Implement data ingestion pipelines with Dataflows Gen2.
• Orchestrate data pipelines using Data Factory.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to master Microsoft Word, Excel, and PowerPoint for enhanced document creation, data analysis, and presentations.

By the end of this training, participants will be able to:

• Effectively create, format, and manage documents in Microsoft Word.
• Utilize Excel for data entry, analysis, and visualization.
• Design engaging and professional presentations in PowerPoint.
• Leverage collaboration features across Microsoft Office applications.

This instructor-led, live training in Tunisia (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their productivity and efficiency by leveraging the advanced features of Excel and Google Sheets for data organization, analysis, and collaboration.

By the end of this training, participants will be able to:

• Navigate and utilize the core features of Excel and Google Sheets.
• Perform data analysis and create actionable insights using advanced spreadsheet techniques.
• Collaborate in real-time using Google Sheets for seamless teamwork.
• Create reusable templates for reporting, tracking, and project management.

This instructor-led, live training in Tunisia (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Tunisia (online or onsite) is aimed at intermediate-level supervisors and programming officers who wish to expand their knowledge in administering SharePoint and effectively utilizing Microsoft 365 Copilot.

By the end of this training, participants will be able to:

• Understand the fundamentals of SharePoint architecture and administration.
• Configure and manage SharePoint sites and user permissions.
• Implement security and compliance measures within SharePoint.
• Integrate and manage Microsoft 365 Copilot features to enhance organizational productivity.
• Apply best practices for data governance and content management.

This course builds upon the foundational and intermediate knowledge presented in the Microsoft® Office Excel® Basic and Microsoft® Office Excel® Intermediate courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

Learning Objectives

Upon successful completion of this course, you will be able to perform advanced data analysis, collaborate on workbooks with other users, and automate workbook functionality.

• You will:
• Work with multiple worksheets and workbooks.
• Share and protect workbooks.
• Automate workbook functionality.
• Use Lookup functions and formula auditing.
• Forecast data.
• Create sparklines and map data.

Learning Objectives

In this course, you will learn fundamental Word skills.

• You will:
• Navigate and perform common tasks in Word, such as opening, viewing, editing, saving, and printing documents, and configuring the application.
• Format text and paragraphs.
• Perform repetitive operations efficiently using tools such as Find and Replace, Format Painter, and Styles.
• Enhance lists by sorting, renumbering, and customizing list styles.
• Create and format tables.
• Insert graphic objects into a document, including symbols, special characters, illustrations, pictures, and clip art.
• Format the overall appearance of a page through page borders and colors, watermarks, headers and footers, and page layout.
• Use Word features to help identify and correct problems with spelling, grammar, readability, and accessibility.

TARGET AUDIENCE

This course is intended for students who want to learn basic Word 2019 skills, such as creating, editing, and formatting documents; inserting simple tables and creating lists; and employing a variety of techniques for improving the appearance and accuracy of document content.

About This Course

Audience Profile

At Course Completion

After completing this course, students will be able to:

• Describe the architecture of Skype for Business and design a Skype for Business topology.
• Install and implement Skype for Business Server.
• Administer and manage Skype for Business Server by using the various available tools.
• Design and implement clients and users in Skype for Business.
• Implement conferencing in Skype for Business Server.
• Design and implement additional conferencing options.
• Design and implement monitoring and archiving in Skype for Business.
• Design and implement connectivity for external users and organizations.
• Implement Enterprise Voice in Skype for Business Server.
• Plan and implement high availability in Skype for Business.
• Design and implement disaster recovery scenarios for Skype for Business.
• Design and deploy Skype for Business hybrid.
• Plan and implement a migration to Skype for Business Server 2019 or Microsoft Teams.

The Microsoft Access course is an intensive learning of using the database engine, focusing on practical skills. Master table design, creating queries, relationships between them, and effective collaboration with Excel. The course also covers creating forms, reports and automating work using macros.

This Advanced PowerPoint Training course is designed for professionals looking to elevate their presentation skills and create impactful, visually compelling presentations. Over the course of two days, participants will gain hands-on experience with advanced PowerPoint features, including business presentation techniques, infographic design, animation, cohesive theme development, and the integration of digital media into slides. Additionally, the course covers data analysis and presentation skills using the PwC approach, ensuring that participants can effectively communicate complex information to their audiences.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

This instructor-led, live training in Tunisia (online or onsite) is aimed at beginner-level to intermediate-level business analysts and data analysts who wish to use Excel to perform data analysis and reporting for their projects and tasks.

By the end of this training, participants will be able to:

• Use Excel formulas and functions to perform calculations and data manipulation.
• Use Excel data analysis tools such as PivotTables, What-If Analysis, and Forecasting to summarize and visualize data.
• Use Excel charts and graphs to create and customize data visualizations.
• Use Excel data validation and conditional formatting to ensure data quality and highlight data insights.
• Use Excel data import and export features to connect to external data sources and share data with others.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success.  Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases.  Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Audience Profile

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

At Course Completion

After completing this course, you will be able to:

• Install and configure the customer service app
• Identify common customer service scenarios
• Complete a case resolution process
• Analyze customer service data
• Automate case management record processing
• Create and use knowledge articles
• Create and use entitlements and service level agreements
• Work with Omnichannel
• Work with Connected Customer Service
• Work with Customer Service Scheduling
• Work with Customer Service Insights

About This Course

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

Audience Profile

This course is designed for The Dynamics 365 Supply Chain Management functional consultant. The Dynamics 365 Supply Chain Management functional consultant is a key resource that designs and configures apps to meet the requirements for a customer. The functional consultant analyzes business requirements and translates those requirements into fully realized business processes and solutions that implement industry-recommended practices. The functional consultant specializes in one or more of the following feature sets of Dynamics: finance, manufacturing, or supply chain management. They partner with architects, developers, administrators, and other stakeholders to deliver solutions that meet or exceed the needs of their customers.

After completing this course, students will be able to:

• Configure the most important Dynamics 365 Dynamics 365 Supply Chain Management functionalities.
• Process most of the Dynamics 365 Supply Chain Management transactions.
• Explain to others how Dynamics 365 Supply Chain Management features and functionalities works.

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Teams. It also covers security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 by using the Microsoft 365 admin center, Office 365 services admin centers, an
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

This 1 day training session is designed for people who use SharePoint as power users who perform as SharePoint site owner and/or Site Collection administrators

Course objectives:

• Configure site navigation
• View site activity reports
• Customize lists and libraries
• Work with Site Columns and Site Content Types
• Configure Check out/in, Content Approval and Versioning
• Create and modify pages and web part pages

This instructor-led, live training in Tunisia (online or onsite) is aimed at IT administrators who wish to use Office 365 as an administrator.

By the end of this training, participants will be able to:

• Answer the most common end-user support requests.
• Troubleshoot start up and version compatibility issues.
• Backup and fix damaged files.

This instructor-led, live training in Tunisia (online or onsite) is aimed at financial analysts and staff who wish to use Adaptive OfficeConnect in creating financial reports using Microsoft Office Excel, Word, and PowerPoint.

By the end of this training, participants will be able to build, create, and update financial reports in Microsoft Office Suite.

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This instructor-led, live training in Tunisia (online or onsite) is aimed at system administrators and other IT professionals who wish to design, construct, deploy and manage a SharePoint site.

By the end of this training, participants will be able to:

• Design, structure and build a sharepoint site.
• Carry out Site Collection Administration tasks such as Metadata Term Stores and Retention policies.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.