Microsoft Training in Tunis

This instructor-led, live training in Tunis (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in Tunis (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.

By the end of this training, participants will be able to:

• Install and configure Microsoft Exchange Server.
• Implement disaster recovery and anti-malware measures.
• Configure message transport and migration to Exchange Online.
• Troubleshoot issues and ensure server availability.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft OneNote is a digital notebook application used for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Tunis (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Tunis (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

This instructor-led, live training in Tunis (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Tunis (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Tunis (online or onsite) is designed to help participants prepare for the Microsoft Azure Administrator Associate (AZ-104) certification exam.

The course covers the skills required to manage Azure resources, including Azure virtual machines, storage solutions, and Azure network management.

This instructor-led, live training in Tunis (online or onsite) is aimed at anyone who wishes to learn to use Microsoft OneNote in managing notes to improve productivity.

By the end of this training, participants will be able to:

• Learn the basics and features of OneNote.
• Create, organize, and edit notes using OneNote.
• Integrate notes with other applications.

This course is intended for students who have a foundational working knowledge of PowerPoint 2019, who wish to take advantage of the application's higher-level usability, security, collaboration, and distribution functionality.

This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software.

Learning Objectives

Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyze the data that is critical to the success of your organization.

• You will:
• Get started with Microsoft Office Excel 2019.
• Perform calculations.
• Modify a worksheet.
• Format a worksheet.
• Print workbooks.
• Manage workbooks.

This course builds upon the foundational and intermediate knowledge presented in the Microsoft® Office Excel® Basic and Microsoft® Office Excel® Intermediate courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

Learning Objectives

Upon successful completion of this course, you will be able to perform advanced data analysis, collaborate on workbooks with other users, and automate workbook functionality.

• You will:
• Work with multiple worksheets and workbooks.
• Share and protect workbooks.
• Automate workbook functionality.
• Use Lookup functions and formula auditing.
• Forecast data.
• Create sparklines and map data.

Learn how to investigate, respond to, and hunt for threats using Microsoft Azure Sentinel, Azure Defender, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Azure Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.

Audience Profile

The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.

Job role: Security Engineer

Preparation for exam: SC-200

Features: none

Skills gained

• Explain how Microsoft Defender for Endpoint can remediate risks in your environment
• Create a Microsoft Defender for Endpoint environment
• Configure Attack Surface Reduction rules on Windows 10 devices
• Perform actions on a device using Microsoft Defender for Endpoint
• Investigate domains and IP addresses in Microsoft Defender for Endpoint
• Investigate user accounts in Microsoft Defender for Endpoint
• Configure alert settings in Microsoft Defender for Endpoint
• Explain how the threat landscape is evolving
• Conduct advanced hunting in Microsoft 365 Defender
• Manage incidents in Microsoft 365 Defender
• Explain how Microsoft Defender for Identity can remediate risks in your environment
• Investigate DLP alerts in Microsoft Cloud App Security
• Explain the types of actions you can take on an insider risk management case
• Configure auto-provisioning in Azure Defender
• Remediate alerts in Azure Defender
• Construct KQL statements
• Filter searches based on event time, severity, domain, and other relevant data using KQL
• Extract data from unstructured string fields using KQL
• Manage an Azure Sentinel workspace
• Use KQL to access the watchlist in Azure Sentinel
• Manage threat indicators in Azure Sentinel
• Explain the Common Event Format and Syslog connector differences in Azure Sentinel
• Connect Azure Windows Virtual Machines to Azure Sentinel
• Configure Log Analytics agent to collect Sysmon events
• Create new analytics rules and queries using the analytics rule wizard
• Create a playbook to automate an incident response
• Use queries to hunt for threats
• Observe threats over time with livestream

About This Course

This training course teaches developers the programming skills that are required for developers to create Windows applications using the Visual C# language. During their five days in the classroom students review the basics of Visual C# program structure, language syntax, and implementation details, and then consolidate their knowledge throughout the week as they build an application that incorporates several features of the .NET Framework 4.7.

Audience Profile

This course is intended for experienced developers who already have programming experience in C, C++, JavaScript, Objective-C, Microsoft Visual Basic, or Java and understand the concepts of object-oriented programming.

This course is not designed for students who are new to programming; it is targeted at professional developers with at least one month of experience programming in an object-oriented environment.

At Course Completion

After completing this course, students will be able to:

• Describe the core syntax and features of Visual C#.
• Create methods, handle exceptions, and describe the monitoring requirements of large-scale applications.
• Implement the basic structure and essential elements of a typical desktop application.
• Create classes, define and implement interfaces, and create and use generic collections.
• Use inheritance to create a class hierarchy and to extend a .NET Framework class.
• Read and write data by using file input/output and streams, and serialize and deserialize data in different formats.
• Create and use an entity data model for accessing a database and use LINQ to query data.
• Access and query remote data by using the types in the System.Net namespace and WCF Data Services.
• Build a graphical user interface by using XAML.
• Improve the throughput and response time of applications by using tasks and asynchronous operations.
• Integrate unmanaged libraries and dynamic components into a Visual C# application.
• Examine the metadata of types by using reflection, create and use custom attributes, generate code at runtime, and manage assembly versions.
• Encrypt and decrypt data by using symmetric and asymmetric encryption.

This instructor-led, live training in Tunis (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their skills in extracting, analyzing, and manipulating data within Microsoft Access using queries and SQL.

By the end of this training, participants will be able to:

• Understand different types of queries in Microsoft Access.
• Use query design tools to extract and analyze data effectively.
• Write SQL queries to retrieve and manipulate data.
• Perform data aggregation, filtering, and sorting using queries.
• Apply advanced query techniques for troubleshooting and optimization.

Please answer the following questions:

• Is your daily work in Excel is a never-ending string of commands copy-paste?
• Are you wasting time on repetition of similar operations to prepare the data for analysis?
• Do you know all the keyboard shortcuts in Excel, but you are not satisfied with the results?
• Rather than deal with data analysis and preparation of wasting time?
• Do you have to manually verify the correctness of such data obtained from different systems?
• Do you have to stay at work after hours or Excel to take books home because not doing during the day?
• Is Your job is to prepare reports based on a large data set?
• Do you feel that working in Excel, you come to a roundabout way of results?

If you can answer YES to one of the questions then it's time stop this nightmare. This training is for you.

Find out how you can speed up your daily operations and get most out of MS Excel.

WARNING

After the training, your life will change dramatically. Activities, which occupied the whole day will take just a few moments. Are you ready for this?

About This Course

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-373, and build an understanding of these topics: Work with Physical Devices, Use Data with Mobile Services, Use a Mobile Application Development Environment, Develop Mobile Applications. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

Audience Profile

The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This program provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience.

At Course Completion

After completing this course, students will be able to:

• Work with Physical Devices
• Use Data with Mobile Services
• Use a Mobile Application Development Environment
• Develop Mobile Applications

This 5-day Advanced Excel for Sales Professionals course is designed to equip sales teams with the skills needed to manage, analyze, and automate sales data efficiently. Participants will learn advanced Excel functions, data analysis techniques, and automation tools to enhance reporting accuracy, create dynamic dashboards, and forecast sales performance. Through hands-on exercises, sales professionals will gain practical insights into building interactive sales reports, automating repetitive tasks, and using advanced tools like Power Query, Power Pivot, and Macros. This course is ideal for those looking to leverage Excel to drive data-driven sales strategies.

About This Course

This two-day course is designed for AWS Sysops administrators interested in learning how Azure is different from AWS, and how Azure is administered. The workshops main topics are Azure Administration, Azure Networking, Azure Compute, Azure Storage, and Azure Governance. This workshop combines lecture with hands-on practical exercises and discussion/review. During the workshop students will build an end-to-end architecture that demonstrates the main features discussed in the course.

Audience Profile

The audience for this course is an AWS Sysops Administrator Associate or equivalent. This person has one to two years of experience in AWS deployment, management, and operations. Students taking this course are interested in learning how Azure is different from AWS, and how Azure is administered. Students may also be interested in taking the AZ-103 Microsoft Azure Administrator certification exam, or the AZ-900 Azure Fundamentals exam.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success.  Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases.  Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Audience Profile

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

At Course Completion

After completing this course, you will be able to:

• Install and configure the customer service app
• Identify common customer service scenarios
• Complete a case resolution process
• Analyze customer service data
• Automate case management record processing
• Create and use knowledge articles
• Create and use entitlements and service level agreements
• Work with Omnichannel
• Work with Connected Customer Service
• Work with Customer Service Scheduling
• Work with Customer Service Insights

About This Course

The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Audience Profile

Senior Consultants (both functional and technical) that aspire to be Solution Architects, or current Solution Architects that are new to the role.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
•  Manage and deploy applications and plan a mobile application management strategy.
•  Manage users and authentication using Azure AD and Active Directory DS.
•  Describe and implement methods used to protect devices and data.

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.