Course Outline
Foundations of Change
• “Seescapes” and “Soundscapes” – how change has been a constant in your lives
• Business Strategy and Change
• Where is your Organization Now?
• Drivers of Change
• Business Drivers of Change
• McGahan’s Trajectories of Industry Change
• Competitive Strength and Competitive Advantage
Preparing for Change
• Why Change Often Fails
• Causal model of Change
• Financial Perspective
• Managing performance
• Customer Perspective
• Business Process Perspective
• Learning and Growth Perspective
• The Balanced Scorecard
• organizational Fitness Model
• Change in Teams
• Force Field Analysis
• Porters’ 5 forces
• McKinsey 7s
• Change Readiness
• organizational Fitness
• Timing of Change
People and Change
• Reactions to Change
• Personal Effects of Change
• The Emotional Loop
• Stakeholder Mapping
• Stakeholder Management
• Stakeholder Value
• RACI Analysis
• Motivation to Change
• Stakeholders and Shareholders
• Delighting our Clients and Customers with Change
Leading and Managing Change
• Review of Day Three
• Leading and Managing Change
• Communicating Change
• The “Skyscraper” model for Communicating Change
• Winning Hearts and Minds
• Delegation, Empowerment and Trust
Culture and Change
• Review of Day Four
• Cultural Dimensions of Change
• Building a Learning Organization
• Single and Double Loop Learning
• Systems Thinking
• Detailed Action Planning Session
• Bringing it all Together
• Summary and Conclusions
Requirements
Testimonials (2)
The host's openness, sense of humor, approach and knowledge
Justyna - e-file
Course - Mindfulness Workshop
Machine Translated
It was a useful experience from both a professional and personal point of view. The trainer was very knowledgeable and gave us important information to use in the workplace, but also in private life. I was able to reflect on my own character traits and those of the people around me and through them, benefit or improve myself. The stress management exercises were simple and helpful to apply.